PREMIUM OFFERING

Audit + 90-Day Plan to Make Your Business Independent

I help ambitious owners of small-to-medium service businesses build operations that scale, perform at the highest level, and are fully prepared for exit or significant commercial growth.

Fix the operational problems that commonly destroy 30–50% of business value at exit.

See the framework

For owners planning transition in 3–7 years

THE PROGRAM

The Audit + 90-Day Plan to Make Your Business Independent

My flagship engagement. A focused, practical program that gives you clarity and momentum fast.

THE REALITY

Most service businesses are not sellable — or only sell at a discount.

Buyers and successors pay for predictable cash flow, transferable systems, and leadership that doesn't depend on the founder.

Without these, even profitable businesses struggle to achieve strong valuations or smooth transitions.

Common valuation killers
  • • Owner is the only one who knows how things really work
  • • Inconsistent service and guest experience across sites
  • • High staff turnover with no documented processes
  • • Revenue that walks out the door when key people leave
THE EXIT-READY FRAMEWORK

Six pillars that turn operations into a valuable asset

1. Transferable Systems

Complete, living SOP library and knowledge management so the business doesn't rely on tribal knowledge or any single person.

2. Leadership Depth

Successor identification, development plans, and delegation frameworks so the business runs at the same standard when you're not there.

3. Consistent CX at Scale

Standardised customer experience that delivers the same quality across every site, shift, and team member — the foundation of brand value.

4. Owner-Independence Score

Clear measurement of how much the business depends on you personally, with a roadmap to dramatically reduce it.

5. Financial & Operational Hygiene

Clean reporting, documented processes, and controls that give buyers and successors confidence in the numbers and operations.

6. Transition Playbook

A structured plan for the actual handover — whether that's a full sale, family succession, or phased step-back over several years.

WHAT YOU CAN EXPECT

What You Can Expect

WHAT OWNERS ACHIEVE

Typical outcomes from this work

2–4×
Higher likelihood of achieving target valuation when systems and leadership are documented and transferable.
60%+
Reduction in owner time required for day-to-day operations within 12 months for most clients.
Stronger
Buyer confidence and smoother due diligence because nothing critical lives only in the owner's head.
THIS IS FOR YOU IF

This Is For You If

  • → You own a service/facilities/cleaning/laundry/hospitality business
  • → You are considering an exit in the next 6–36 months (or want the option)
  • → You are willing to do the real work required
  • → You value practical execution over theory
THE PROCESS

How It Works

  1. 1.
    Discovery Call — Understand your business and goals
  2. 2.
    Deep Operations Audit — Review systems, processes, CX, team structure, and owner dependency
  3. 3.
    Exit-Ready Gap Analysis — Clear report on risks and opportunities
  4. 4.
    90-Day Readiness Plan — Prioritised, actionable roadmap
  5. 5.
    Implementation Support — Regular check-ins and guidance (optional extension)
INVESTMENT

Investment

Project fees typically range from $8,000 – $25,000+ depending on business size and scope.

The best next step is a short Strategy Call (no cost).

Limited capacity. Serious inquiries only.

GUARANTEE

100% Money-Back Guarantee

If I do not deliver what we agreed in your engagement scope, you get a full refund of the fees you paid for that engagement.

  • → What this covers: the agreed deliverables — audit, plan, sessions, and documentation scoped in writing.
  • → Your part: provide access, accurate information, timely decisions, and complete the agreed actions on your side.
  • → What this does not cover: sale price, valuation multiples, revenue, buyer interest, or results that depend on market conditions or your team’s execution after handover.
  • → How it works: if deliverables are not met and you fulfilled your responsibilities, request a refund in writing within 14 days of the engagement end date. Full refund of fees paid for that engagement.

Simple rule: I deliver what we said. You do what we said. If I miss, you get your money back.